Frequently Asked Questions
Everything you need to know about our precision tools and services.
What is the standard lead time for orders?
Most in-stock items are processed and shipped within 1-2 business days. For custom precision components or bulk industrial orders, lead times typically range from 7 to 14 business days depending on technical specifications.
Do you offer international shipping?
Yes, Bedford Precision ships worldwide via reliable carriers like DHL and FedEx. Please note that international customers are responsible for any applicable customs duties and import taxes upon delivery.
What is your return policy for precision equipment?
We accept returns on unused, standard inventory items within 30 days of delivery. Due to the high-tolerance nature of our products, custom-engineered parts are non-refundable unless a manufacturing defect is present.
How can I track the status of my shipment?
Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier's portal to monitor your delivery in real-time.
Are your products covered by a warranty?
Yes, all Bedford Precision products come with a one-year limited warranty against defects in materials and workmanship. This ensures your equipment performs to the exact standards required for your operations.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express. For corporate accounts and high-volume orders, we also offer bank wire transfers and net-30 billing terms upon credit approval.